FAQs

Q) Are you a franchise operation?
A) Although Hallmark stores are nationally recognized as a brand, the stores (excepting corporate stores) are independently owned. What this means is that each and every Hallmark store is going to be unique. While a certain amount of footage is dedicated to Hallmark products, such as greeting cards or gift wrap, the remaining products are selected by the owners of the store. This is why if you are looking for a specific product that you saw at one particular store, it may not be carried by a different Hallmark store.

As a result, what you see at Vale Edge Florist & Hallmark is unique. Few Hallmark stores have Trollbeads, Chamilia, Miche Bag, and even tuxedo rental! These are just a few of the items that truly make our store a unique shopping experience. Know that if you shop at our store, you are supporting a local merchant and its employees. We are not corporate-owned nor are we a franchise. Our philosophy is that we need to support our Ravenna community by shopping locally. In this way, the community will thrive.

Q) Is the Hallmark Gold Crown Rewards card a credit card?
A) No. The Hallmark Gold Crown Rewards card is a loyalty card, offered to you free of charge. Each time you make a purchase at our store, whether it is in our Hallmark gift division or in our floral division, you have the opportunity to earn rewards points. Hallmark will periodically send you gift certificates based upon the amount you have spent within a certain period of time. In addition, as a member of the Hallmark Gold Crown Rewards program, you will also receive special offers, such as member-only promotions for special gifts, invitations to special events, and a birthday coupon.

Q) You're just a florist, right?
A) Our store originally started as a florist, but over the past decade, also became a Hallmark Gold Crown Store.

Q) Where are you located?
A) We are located at 247 S. Chestnut Street in Ravenna, near the Courthouse.

Q) When are your hours?
A) We are open Monday-Friday from 9 AM - 7 PM; Saturdays from 9 AM - 5 PM; and Sundays from 11 AM - 4 PM